Effective Date: July 26, 2026
Last Updated: July 26, 2026
Savory Treats (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, place an order for our freshly prepared, quick-frozen meals, or interact with our nationwide delivery services.
Please read this Privacy Policy carefully. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to the practices described in this policy.
1. Information We Collect
We collect information that identifies, relates to, describes, or is capable of being associated with you (“Personal Information”).
A. Information You Provide Directly to Us
- Account & Contact Information: When you register, place an order, or contact customer support, we collect your full name, email address, phone number, billing address, and shipping address.
- Order & Payment Information: Details about the meals, artisan specialties, and vendor items you purchase. Payment transactions are processed securely through accredited third-party payment processors; we do not store full credit card numbers on our servers.
- Dietary & Delivery Preferences: Delivery instructions, food preferences, or notes provided during checkout to facilitate accurate shipment and handling.
- Customer Communications: Feedback, product reviews, support inquiries, or responses to surveys.
B. Information Collected Automatically
When you navigate our website, we automatically collect device and usage data through cookies, pixel tags, and log files:
- Technical Data: IP address, browser type, operating system, device identifiers, and network information.
- Usage Data: Pages viewed, items added to cart, time spent on pages, clickstream data, and referring URLs.
2. How We Use Your Information
We use the information we collect to operate, improve, and personalize our nationwide food delivery operations, including:
- Fulfilling Orders: Processing payments, coordinating with independent food vendors, packaging frozen meals, and arranging nationwide carrier shipping to your door.
- Customer Support: Communicating order confirmations, tracking information, delivery updates, and resolving customer service requests.
- Account Management: Creating and maintaining your user account and loyalty/subscription preferences.
- Marketing & Communications: Sending promotional offers, new vendor announcements, and seasonal updates (you may opt out at any time).
- Website Optimization & Security: Enhancing site performance, diagnosing technical issues, preventing fraudulent transactions, and ensuring network security.
- Legal Compliance: Complying with applicable legal obligations, food safety regulations, and tax requirements.
3. How We Share Your Information
We do not sell your personal information. We share your data only in the following circumstances:
- Independent Vendors & Kitchen Partners: We share necessary order details (such as item quantities and specific meal requests) with our vendor partners so they can prepare and package your food.
- Third-Party Logistics & Carriers: We share your name, shipping address, and phone number with nationwide shipping carriers (e.g., FedEx, UPS) and local delivery personnel to ensure frozen shipments arrive promptly.
- Service Providers: We engage trusted third-party companies to perform services on our behalf, including payment processing, website hosting, analytics, email distribution, and customer support management.
- Business Transfers: In the event of a merger, acquisition, restructuring, or sale of company assets, customer information may be transferred as a business asset.
- Legal Obligations & Safety: We may disclose information if required by law, subpoena, or government regulation, or to protect the rights, safety, and security of Savory Treats, our users, or the public.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to store session details, remember items in your shopping cart, and understand site usage.
- Essential Cookies: Necessary for core website functions like checkout and secure login.
- Analytics & Performance Cookies: Help us evaluate site traffic, user interactions, and performance metrics.
- Managing Cookies: You can set your browser to refuse all or some cookies or to alert you when cookies are being sent. Note that disabling cookies may affect website functionality (such as shopping cart persistence).
5. Data Security & Storage
Because we ship perishable, quick-frozen meals nationwide, timely data processing and secure transactions are critical. We implement appropriate technical and organizational measures (including SSL encryption and secure server infrastructure) to protect your personal information against unauthorized access, loss, or misuse.
While we take all reasonable precautions, no data transmission over the Internet or electronic storage system can be guaranteed 100% secure.
6. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access and Correction: Request a copy of the personal information we hold about you or request corrections to inaccurate data.
- Deletion: Request that we delete your personal information, subject to certain exceptions required by law (e.g., retaining transaction records for tax audit purposes).
- Marketing Opt-Out: You can unsubscribe from marketing emails at any time by clicking the “Unsubscribe” link at the bottom of our emails or updating your account settings.
- Do Not Track Signals: Our systems currently do not respond to browser “Do Not Track” signals, as uniform industry standards are still evolving.
7. Children’s Privacy
Our website and services are intended for adults and are not directed to children under the age of 13 (or 16 where applicable). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately to have it removed.
8. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business operations, shipping practices, or applicable laws. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this page regularly.
9. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us at:
Phone:
Company Name: Savory Treats
Email: privacy@savorytreats.com
Mailing Address: